FAQ

Questions we get asked.

What owners and teams ask us before they start. If yours isn't here, write to us: we reply the same working day.

GETTING STARTED

Do I need to know about computers?

No. Zafe talks to you on WhatsApp, in plain language, and only asks you what it can't decide on its own.

How do I start?

You request the free assessment. In one day we look at the company from outside and, if you want, connect to Microsoft 365 read-only. We show you everything in 30 minutes.

Book the assessment
Do I have to install anything?

Not for the assessment: we only use public information until you sign. Then there's a 30-day pilot in which Zafe works for real, but only looks. Any change goes through you.

What kind of companies is it for?

For companies of 10 to 250 people, in any sector. There are versions designed for industry, health, hospitality, finance, energy, software and public bodies.

See the areas

DAY TO DAY

What does Zafe do on its own?

It watches emails, accounts, computers and online services, 24 hours a day. It only handles on its own what can be undone. For the rest, it asks you, with one button on WhatsApp.

What if Zafe gets it wrong?

Since it only touches what can be undone, a mistake can be undone. The AI never authorises itself and every action goes on record, with who approved it.

Are there real people on the other side?

Yes. A response team takes on what the AI can't decide, at any hour, and there's someone to talk to you at the start and for the monthly report.

Meet the team
Does it replace my antivirus?

No. Zafe works with what you already have and confirms the antivirus is on, on every computer.

DATA, PRICE AND CONTRACT

Where is my data kept?

In the European Union, with EU-only mode and a log that can't be erased.

Read the privacy policy
How much does it cost?

The assessment is free. After that, the Essential plan costs €360 a month and Complete €420 a month, for companies of up to 100 people. A Zafe Attack test costs €1,900, or an extra €150 a month on top of the Complete plan. Prices exclude VAT. Public bodies have their own prices.

See Zafe Gov
Is there a lock-in?

No. The monthly fee is fixed and there's no lock-in. If you leave, you take your data and we uninstall everything the same day.

Does this comply with NIS2?

On the Complete plan, Zafe prepares the evidence NIS2 asks for. It isn't a certification: complying with NIS2 remains the company's responsibility, and Zafe gives you the evidence to show it.

TESTS AND SEAL

What is Zafe Attack?

We test the company like an attacker, only with signed authorisation: you choose the targets, the hours and who can stop the test. Each flaw is fixed and tested again until it passes.

See Zafe Attack
Can the test stop the company?

We only test in the agreed window. If something looks risky, we stop and ask you. And whoever you choose can stop the test at any moment.

What is the Zafe seal?

It tells customers and suppliers that the company is being watched 24 hours a day, was tested with authorisation in the last 90 days and had its backup restore tested in the last 3 months. It isn't a certification, and it stops being valid if the company no longer meets the requirements.

Verify a seal
Under attack right now?If you're already a client, press the red button on WhatsApp. If not, call us: we answer 24 hours a day.
Call now

Still unsure? See for yourself.

Free · in one day · nothing to install · public information only until you sign